Paloma POS

    Privacy Policy

    Last Updated: September 26, 2025

    PALOMAFINTECH LLC ("Paloma", "Paloma POS", "we", "our", or "us") respects your privacy and is committed to protecting the personal information of our merchants, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, products, and services.

    1. Information We Collect

    We may collect the following categories of information:

    • Account Information: Name, email, phone number, business name, and payment details when you register.
    • Transaction Information: Details of payments processed through Paloma POS, including amounts, items, and dates.
    • Device & Usage Information: IP address, browser type, operating system, and activity logs.
    • Customer Data: If you use Paloma POS for your business, we may process your customers' order details, contact information, and loyalty/marketing preferences on your behalf.
    • Location Data: When you enable location-based services.

    2. How We Use Your Information

    We use collected information to:

    • Provide, maintain, and improve our services.
    • Process transactions and provide instant funding.
    • Support fraud detection, compliance, and security.
    • Personalize features and communications.
    • Provide customer support in multiple languages.
    • Conduct analytics and improve user experience.

    3. Sharing of Information

    We do not sell your personal data. We may share information only with:

    • Service Providers: Third parties that provide hosting, payment processing, and support services.
    • Partners & ISOs: When necessary to provide joint services, always under confidentiality obligations.
    • Legal & Compliance: To comply with laws, regulations, or legal processes.
    • Business Transfers: In case of mergers, acquisitions, or reorganization.

    4. Data Retention

    We retain your information as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

    5. Cookies & Tracking

    We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze traffic. You may control cookies through your browser settings, but disabling them may affect site functionality.

    6. Your Rights

    Depending on your location, you may have rights to:

    • Access, correct, or delete your personal data.
    • Opt out of marketing communications.
    • Restrict or object to certain processing activities.

    To exercise these rights, contact us at Vlad@palomapos.com.

    7. Data Security

    We implement administrative, technical, and physical safeguards to protect information. While no system is 100% secure, we work to ensure industry-standard protection of data.

    8. International Data Transfers

    If you access our services outside the U.S., your data may be transferred and processed in the United States where privacy protections may differ.

    9. Children's Privacy

    Paloma POS is not directed to individuals under 18, and we do not knowingly collect personal data from children.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. If material changes are made, we will provide notice in advance.

    11. Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    PALOMAFINTECH LLC

    Address: 2590 Hollywood Blvd, Hollywood, FL 33020, United States

    Email: Vlad@palomapos.com

    Phone: +1 786-213-5482